Customer Support

How do I contact customer support?

Our Customer Support Team can be reached several ways: Email: [email protected] Give Us A Call: 914.908.4200 (Monday to Friday, 9am-6pm EST) Drop Us A Note: Summer's Paw / P.O. Box 478 / White Plains, NY 10603

What are your customer support hours?

Our Customer Support Team is available 9:00am-6:00pm Monday to Friday at 914.908.4200

What is your Shipping Policy?

Orders are shipped Mondays - Fridays on business days via UPS Ground (United Parcel Service). Smaller items may ship via USPS (U.S. Postal Service) Priority Mail. We ship within one to two business day of receipt of your order. However, this is not ...

What is your Return Policy?

At Summer’s Paw our return policy is straightforward. If for any reason you are not 100% satisfied with an item, we will gladly accept your return within 30 days of delivery and refund the full purchase price of the item. Shipping and handling ...

What are your Payment Options?

We accept all major credit cards: Visa, Master Card, American Express and Discover. We also accept payment through Paypal.

What is your Privacy Policy?

Summer's Paw Privacy Policy 1. Introduction Thank you for visiting Summer’s Paw, an e-commerce company selling premium pet food and treats and pet toys. This Privacy Policy is an integral part of using our service, and you must completely...

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